| Specific | Clearly identifies desired results (what) and required individual team behaviors. |
| Meaningful | The value of the potential award is worth the effort as viewed by team members and management…..Both receive a return on their investment. |
| Reliable: | Team rewards are based upon goal attainment (what) and demonstrated behaviors (how)….Payments and rewards are significant and not gratuitous. |
| Achievable: | Desired team results represent “stretch, but obtainable goals that provide value to the end user/customer. |
| Timely: | Team awards are paid as close as possible to the point of goal attainment. |